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FREQUENTLY ASKED QUESTIONS

What's the turnaround time?

Orders should be made at least 4-5 days in advance of the delivery/pick date.


Can i request a refund if i forgot to place cake in refrigerator/ messed up during travel?

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There are no refunds on cakes .We are not liable for any damages after you have picked up the cakes or once they have been set up. 

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How can i confirm my order?

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A 100% deposit is required to confirm order; NO orders will be done without payment. Payments can be deposited to our NCB or Scotiabank account.

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Do you deliver?

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Yes, we use a third party for deliveries , therefore, delivery cost is based on the location. Currently only deliver to Kingston & the corporate area, Portmore and Spanish Town.  

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Im abroad, how can i order something to have it delivered to someone locally?

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For international customers, we have Zelle, Paypal and Cashapp as payment options . 

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Where are you located for Pickup?

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We are based in Havendale, see map below for how to find that area. Exact location is given upon confirmation of orders and other details. 

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